Tech-Enabled Hospitality: Transforming Guest Experience and Operations
August 4, 2025 - 23:53
"Tech-Enabled Hospitality: Strategies to Elevate Guest Experience and Operational Efficiency," the highly awaited book by hospitality technology expert Jessica Gillingham, has officially launched in the UK. This insightful publication delves into the dynamic intersection of technology and hospitality, illustrating how innovative solutions are reshaping the industry landscape.
Gillingham explores the pivotal role of personalization in enhancing guest experiences, emphasizing that tailored services can significantly impact customer satisfaction and loyalty. The book also highlights how operational efficiency can be achieved through the integration of advanced technologies, allowing hospitality businesses to streamline processes and reduce costs.
With real-world examples and actionable strategies, Gillingham provides a comprehensive guide for industry professionals seeking to adapt to the rapidly evolving market. As the hospitality sector continues to embrace digital transformation, this book serves as an essential resource for those looking to leverage technology to create memorable experiences for their guests while maintaining operational excellence.
MORE NEWS
March 22, 2026 - 06:49
The Digital Divide After Prison: How Cornell Is Reimagining Reentry Through TechnologyReentering society after incarceration presents a monumental challenge, and in today`s world, a critical component of that challenge is digital literacy. A pioneering initiative at Cornell...
March 21, 2026 - 19:22
2 Artificial Intelligence (AI) Stocks That Are Quietly Outperforming Micron Technology in 2026 With 76% and 82% GainsWhile much investor attention remains fixed on semiconductor leaders like Micron Technology, a pair of artificial intelligence equities are quietly posting extraordinary gains this year, with...
March 21, 2026 - 01:40
Tesla’s push to expand its self-driving technology hits another speed bumpTesla`s ambitious timeline for deploying its Full Self-Driving (FSD) technology in Europe has encountered another significant setback. The electric vehicle manufacturer has once again pushed back...
March 20, 2026 - 03:12
New report finds technology harming wellbeing of Native youth in MinnesotaA new report from Minnesota has raised significant concerns about the impact of technology on the wellbeing of Native American youth. The findings indicate that digital device and social media use...